Our reservation staff are available Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
We understand that there is ongoing uncertainty with regards to travel within Australia in the current environment. Health management directives in a pandemic are constantly evolving and we are in regular contact with authorities across the country.
A summary of the latest border information and travel advice can be found in the table below. This information has been extracted from state and territory official websites on 24th February 2021.
|Travelling To:||Current Entry Restrictions||Current Entry Requirements||Official Advice|
|TAS||People from “High Risk” and “Medium Risk” areas are currently not permitted to enter TAS.
‘High risk’ currently applies to a small number of listed ‘premises’ in Victoria.
|All persons travelling to TAS must complete a “Tas E” pass online within 72 hours of entry.||LEARN MORE >|
|QLD||People from “declared hotspots” are required to go into 14 days of mandatory quarantine.
Currently applies to local government areas of Greater Melbourne.
|From 1 Feb 2021 guest are free to enter QLD with no declaration pass required.||LEARN MORE >|
|WA||People from “Low Risk” areas are currently not permitted to enter WA.
Currently applies to all persons from Victoria and New Zealand. Victorian restrictions are planned to lift from March 13rd if no further community transmission is achieved.
|All persons travelling to WA must complete “G2G” pass at least 3 days prior, complete a health screening on arrival and scan G2G pass when exiting Perth Airport.||LEARN MORE >|
|NT||People from “Hot Spots” are required to undertake 14 days mandatory supervised quarantine at own expense.
Currently no active hotspots declared.
|All persons travelling to NT must complete a “Border Entry” form online within 72 hours of entry.||LEARN MORE >|
|SA||People from “Prohibited Locations” are required to undertake 14 days mandatory supervised quarantine at own expense upon entry and must undertake PCR testing on Day 1, 5 and 12.
Persons entering from Greater Melbourne are prohibited from entering South Australia. Persons from regional Victoria or those transitioning through Melbourne Airport or Great Melbourne may enter, but will need to meet quarantine and testing requirements.
|All persons travelling to SA must complete a “Cross Border Travel Registration” form at least 7 days prior to entering.
|LEARN MORE >|
Coral Expeditions has made a successful return to operations since October 2020 and we have a proven and tested SailSAFE Process which has been approved by all national states and territories. As an Australian flagged small ship carrying under 100 passengers, we are not affected by federal Biosecurity restrictions that apply to large foreign cruise lines. We have operated successful voyages in the Great Barrier Reef and Tasmania without incident in the past 3 months. Our guests tell us they have enjoyed getting away more than ever!
Remote, nature-based expeditions with Australian and New Zealand crew, and small groups less than 100 guests provides a safe environment for travel. View our detailed SailSAFE Plan here.
We continue to prioritise health and safety, and are confident that we will be able to operate our scheduled voyages as planned. We are also aware that there may be times where health management directions may restrict guests from travel across domestic borders or those quarantine requirements may be imposed for interstate travellers. We will ensure direct communications with all booked guests regarding their specific voyages prior to travel.
If, at any time before a voyage departs, any state or federal government announces a) inter-state border closures; b) new quarantine requirements or c) ‘hotspot’ lockdowns that result in any of the following outcomes:
1. We inform you that we are cancelling the voyage.
2. You inform us that you are unable to join the voyage.
Guests who are seeking to defer due to personal concerns can activate their Deposit Protection Plan or alternately opt to pay a change fee as is the case with our usual terms and conditions.
Guests who have made final payments will be eligible for a 100% future cruise credit for travel which may be used on any available itinerary with Coral Expeditions in the future (subject to availability).
If your final payments are due, and there is uncertainty regarding your ability to travel for COVID-19 related reasons, speak to our Reservations team about your options.
Guests who do not make final payments will be subject to the usual terms and conditions of travel. Any guests who pay a change fee and then are subsequently affected by future cancelled sailings will be credited this fee to their reservation.
We will contact you by email to nominate selected dates to re-book your cruise; no action is required from you until then. You may contact our reservations team at firstname.lastname@example.org to reschedule your travel at this time.
Future Cruise Credit: In case of deferral or cancellation, guests will receive a 100% future cruise credit to defer their cruise. Guests will also be protected against any rate increases on like for like itineraries and will have no fees or charges applied.
You may contact us at any time citing a relevant government announcement asking for a deferral. Note that expectation of future announcement is not sufficient; the restriction must be in place and effective at the time of deferral. We will honour the deferral request if there is a travel restriction in place at the time of request. If there is no COVID-19 restriction, usual booking terms and conditions will apply. Guests who have purchased or hold Deposit Protection can avail of the deferral benefit without citing any reason.
Read More on our Coral Assurance and Flexible Booking Terms
Guests who have booked through travel agencies are advised to contact their agents for assistance as our team are providing them with regular updates.
We have a proud tradition built over 35 years and have been through many external crises and disruptions. We look forward to having you onboard with us when the time is right. Stay safe and look after yourself and your loved ones.