Our reservation staff are available Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
We understand that there is ongoing uncertainty with regards to travel within Australia in the current environment. Health management directives in a pandemic are constantly evolving and we are in regular contact with authorities across the country.
A summary of the latest border information and travel advice can be found in the table below. This information has been extracted from state and territory official websites on 7th April 2021.
|Travelling To:||Current Entry Restrictions||Current Entry Requirements||Official Advice|
|TAS||People from “Medium-Risk” areas are required to quarantine upon arrival. People from “High-Risk” areas are not permitted to enter Tasmania.
Queensland and New South Wales are considered “low-risk” except for a selection of “high-risk” premises.
|All persons travelling to TAS must complete a “Tas E” pass online within 72 hours of entry.||LEARN MORE >|
|QLD||People from “declared hotspots” are not permitted to enter Queensland.
You can enter Queensland from any Australian state or territory.
|From 1 Feb 2021 guest are free to enter QLD with no declaration pass required.||LEARN MORE >|
|WA||People from “Low Risk” areas are required to go into 14 days of mandatory quarantine & present for COVID-19 testing on day 11.
Queensland is now classified as ‘Low Risk”.
|All persons travelling to WA must complete “G2G” pass at least 3 days prior, complete a health screening on arrival and scan G2G pass when exiting Perth Airport.||LEARN MORE >|
|NT||People from “Hot Spots” are required to undertake 14 days of mandatory supervised quarantine at own expense. All persons from “High-Risk sites” or identified Sydney locations and public transport are to get a COVID-19 test within 72 hours and self-quarantine until they have had a test and until a negative test is returned.
There are no current active hotspots.
|All persons travelling to NT must complete a “Border Entry” form online within 72 hours of entry.||LEARN MORE >|
|SA||People from “Prohibited Locations” are required to undertake 14 days mandatory supervised quarantine at own expense upon entry and must undertake PCR testing on Day 1, 5 and 12.
“Prohibited Locations” include the Brisbane, Logan, Ipswich, Moreton Bay and Redlands areas in Queensland, and Byron Shire Council in New South Wales.
|All persons travelling to SA must complete a “Cross Border Travel Registration” form at least 7 days prior to entering.
|LEARN MORE >|
Coral Expeditions has made a successful return to operations since October 2020 and we have a proven and tested SailSAFE Process which has been approved by all national states and territories. As an Australian flagged small ship carrying under 100 passengers, we are not affected by federal Biosecurity restrictions that apply to large foreign cruise lines. We have operated successful voyages in the Great Barrier Reef and Tasmania without incident in the past 3 months. Our guests tell us they have enjoyed getting away more than ever!
Remote, nature-based expeditions with Australian and New Zealand crew, and small groups less than 100 guests provides a safe environment for travel. View our detailed SailSAFE Plan here.
Coral Expeditions is still sailing the Kimberley 2021!
There have been some changes in the Northern Territory with regards to cruise ship permissions, but as always we have a strong plan B.
We continue to prioritise health and safety, and are confident that we will be able to operate our scheduled voyages as planned. We are also aware that there may be times where health management directions may restrict guests from travel across domestic borders or those quarantine requirements may be imposed for interstate travellers. We will ensure direct communications with all booked guests regarding their specific voyages prior to travel.
If, at any time before a voyage departs, any state or federal government announces a) inter-state border closures; b) new quarantine requirements or c) ‘hotspot’ lockdowns that result in any of the following outcomes:
1. We inform you that we are cancelling the voyage.
2. You inform us that you are unable to join the voyage.
Guests who are seeking to defer due to personal concerns can activate their Deposit Protection Plan or alternately opt to pay a change fee as is the case with our usual terms and conditions.
Guests who have made final payments will be eligible for a 100% future cruise credit for travel which may be used on any available itinerary with Coral Expeditions in the future (subject to availability).
If your final payments are due, and there is uncertainty regarding your ability to travel for COVID-19 related reasons, speak to our Reservations team about your options.
Guests who do not make final payments will be subject to the usual terms and conditions of travel. Any guests who pay a change fee and then are subsequently affected by future cancelled sailings will be credited this fee to their reservation.
We will contact you by email to nominate selected dates to re-book your cruise; no action is required from you until then. You may contact our reservations team at email@example.com to reschedule your travel at this time.
We understand that uncertainty due to Covid-19 continues, and border and hotspot restrictions may affect some future travel and the confidence of our guests. We have developed the following interim policies for this time, to give assurance and peace of mind as you plan your travel for 2021. These policies are an interim addition to our existing Ticket Terms & Conditions.
Future Cruise Credit:
In case of deferral or cancellation, guests will receive a 100% future cruise credit to defer their cruise. Guests will also be protected against any rate increases on like for like itineraries and will have no fees or charges applied.
Complimentary Deposit Protection:
Book confidently and transfer your deposit payment towards any future Coral Expeditions trip in the event you are unable to travel on the cruise you originally booked. Complimentary Deposit Protection will be offered to all new bookings made until 30 June 2021, for voyages departing prior to 31 December 2021.
You may contact us at any time citing a relevant government announcement asking for a deferral. Note that expectation of future announcement is not sufficient; the restriction must be in place and effective at the time of deferral. We will honour the deferral request if there is a travel restriction in place at the time of request. If there is no COVID-19 restriction, usual booking terms and conditions will apply.
Guests who have booked through travel agencies are advised to contact their agents for assistance as our team are providing them with regular updates.
The above policy advice is designed to support confidence in travel for guests and is accurate at time of publishing. Coral Expeditions will update all travel advice and information on our website and travel documents regularly. Interim policy conditions and dates may be updated as circumstances determine. Our reservations team will apply all conditions clearly with guests at time of booking.