Our reservation staff are available Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
Travel Insurance is not included in your cruise fare. We ask that you purchase comprehensive travel insurance that includes (without limitation) coverage for the cost of your cruise, medical expenses, loss of luggage, cruise and land content and airfare charges that may occur due to cancellation, the impossibility of performance or unexpected events including other frustration, disruption, loss of deposit or strikes. This is a policy that protects you.
Due to the remote nature of our expeditions at sea, we also strongly encourage you to include remote area evacuation in your policy. If you do not have remote area evacuation insurance or have difficulty obtaining it, you may provide us with a signed authorisation that you accept all costs associated with an evacuation.
Coral Expeditions does not endorse or recommend particular insurance providers. However, our guests have had success with the following companies, which have been able to provide insurance for expedition cruises within Australia at this time.
You may also find more information through the Smart Traveller resource.
To fully enjoy this expedition, all guests should be in good general health, be able to walk reasonable distances over sometimes uneven terrain, and stand during excursions. Should you have any physical limitations please notify us in advance of your departure. We also advise that passengers carry a current record of allergies or any chronic medical issues and the telephone number for their physician’s 24-hour answering service. As our itineraries cover remote regions, they may not be suitable for those with serious medical conditions. Any ongoing medical issues should be disclosed to reservations staff at the time of booking.
Guests also need to meet the requirements of our SailSAFE Plan prior to boarding.
We have made a successful return to cruising since October 2020 and our SailSAFE medical protocols are approved by all authorities. As a result, we are confident that our sailing schedules will operate as planned. We acknowledge that there will be government border restrictions from time to time that may restrict guests from travel. We will communicate directly with all booked guests and travel agents regarding affected cruise terms. If you do not believe you will be able to travel, you may contact us at any time citing a relevant government announcement and request a deferral. Note that the expectation of future announcement is not sufficient to grant a deferral.
If, at any time before a voyage departs, any state or federal government announces a) inter-state border closures; b) new quarantine requirements or c) ‘hotspot’ lockdowns that result in any of the following outcomes:
1. We inform you that we are cancelling the voyage.
2. You inform us that you are unable to join the voyage.
Guests will receive a 100% future cruise credit to defer their cruise. Guests will also be protected against any rate increases on like for like itineraries and will have no fees or charges applied. The cruise credit has no expiry date and can be used on any future voyage with Coral Expeditions.
Deposit protection is entirely optional, can be invoked for any reason by the guest, and requires an A$110 per person fee at the time of booking. Deposit Protection allows guests to transfer their deposit payment towards any future Coral Expeditions trip in the event they are unable to travel on the cruise they originally booked. Terms apply with respect to forward notice of deferral requests, Read More.
The above policies are an addition to our existing Ticket Terms & Conditions.
On many of our itineraries, such as the Abrolhos Islands & Coral Coast, Ningaloo, Great Barrier Reef and Cape York & Arnhem Land, you will enjoy opportunities to snorkel and scuba dive to explore vibrant coral reefs and spot marine wildlife. Our snorkelling and scuba diving departments are fully stocked to fit all sizes.
Snorkelling equipment will be assigned to all guests at the commencement of their cruise. A qualified Dive Instructor will be on board for all our scuba itineraries. During your cruise, an introductory scuba skills session is complimentary, while Resort (Introductory) and Certified Dives will be charged to your onboard account. Our Dive Instructors patiently guide those who have never dived before through the resort dive programme and also provide experienced leadership to certified open-water divers at each dive site.
For guests who wish to participate in either Certified diving or Resort diving (Introductory diving), we require you to complete the Divers Medical Questionnaire prior to your journey. This is for a doctor to review and assess your diving health. Based on this information, our onboard Dive Instructor will make the ultimate determination of a person’s condition and suitability to dive.