Our reservation staff are available between Monday to Friday between 7.30am and 5.30pm Australian Eastern Standard Time.
Coral Expeditions has a long-established tradition of preserving the privacy of their guests.
Personal Information Collected by Coral Expeditions
You can generally use the Coral Expeditions website without providing your personal information. However, when you request printed brochures be sent to your postal address, plan or purchase a Coral Expeditions cruise, register for membership of our Xplorers club or otherwise request information or services you may be asked for information needed to provide you with the products and services requested. This personal, identifying information can include your name, company or travel agency, postal address, telephone contact numbers and email address.
Accessing and correcting Personal Information Collected by Coral Expeditions
To access or correct the Personal Information Coral Expeditions holds about you please telephone our office during business hours (AEST) on +61 7 4040 9999. Coral Expeditions will ask you to verify your identity before disclosing or changing any Personal Information.
Coral Expeditions may, from time to time, send you emails about products and services offered by Coral Expeditions that might interest you. You may elect to receive email communications from us by signing up to our online newsletter, and upon our admission to our Xplorers club you may receive email communications from us directly. You may opt out from receiving email communications at any time.
Our Commitment To You
Coral Expeditions will not share your postal or email address/es or telephone number with any third party (either within Australia or internationally) without your prior express consent, unless it is necessary to do so as part of the operation of your cruise.
There are sections of the Coral Expeditions website that are not open to the general public and are restricted to Coral Expeditions past guests and business partners, such as travel professionals. If you are eligible for access to these sections of the Coral Princess Cruises website, you will need to enter your membership number (past guests) or password (Travel Professionals) to gain access. These passwords are stored on a secure server and are not accessible by third parties or any Coral Expeditions staff whose job description does not warrant access to such information.
Non-Personal Information Collected by Coral Expeditions
Coral Expeditions keeps all personal information on a secure server that is only accessible to designated employees of Coral Expeditions. Coral Expeditions has appropriate security measures in place in their physical facilities to protect against the loss, misuse or alteration of information that has been collected from you at the Coral Expeditions website.
Important information relating to online bookings and payments
Coral Expeditions uses a secure Third Party Hosted facility to facilitate the payment of cruise bookings made online with Coral Expeditions. When opting to pay for your cruise by credit card you will be redirected to a secure payment page maintained by Braintree, a division of PayPal. This system provides you with the added security of making your payment directly with Braintree. As your payment is made directly with Braintree, details relating to your payment (ie credit card numbers and details) are not held on our servers at any time.
For More Information, Contact:
The General Manager
246 Hartley Street
Cairns, QLD, 4870, Australia
Telephone: +61 7 4040 9999